PRIVACY  POLICY

Privacy Policy for Top Dog Hydraulics and Mechanical
Last Updated: 06.11.2024


Top Dog Hydraulics and Mechanical ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information about you when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect and hold various types of personal information, including but not limited to:


  • Contact Information: Name, email address, phone number, and mailing address.
  • Device and Usage Information: IP address, browser type, and browsing patterns on our website.
  • Service-Related Information: Details related to your requests for our products or services.
  • Payment Information: For processing purchases (if applicable), we may collect credit card details or other payment information. Note: Payment information is processed securely and not stored on our servers.


2. How We Collect Information

We collect personal information directly from you in several ways:


  • When you fill out forms on our website.
  • When you contact us by email, phone, or other means.
  • When you subscribe to our newsletter or other communications.


We may also collect data automatically through cookies and similar technologies to improve user experience and for analytical purposes.


3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:


  • Providing and managing our products and services.
  • Communicating with you regarding orders, inquiries, or customer service.
  • Analyzing website usage to improve our content and user experience.
  • Sending promotional materials and updates, if you have opted to receive them.


We do not use or disclose personal information for any purpose that is unrelated to the services we provide and that you would not reasonably expect. We will not use your personal information for any other purpose without your consent unless required by law.


4. Disclosure of Your Information

We may disclose your personal information to:

  • Service providers or contractors who assist in delivering our services (e.g., IT support, payment processors).
  • Legal or regulatory authorities if required by law.

We do not sell or rent your personal information to third parties for marketing purposes.


5. Security of Your Information

We follow generally accepted industry standards to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. If you have any questions about security on our website, you can email us at [email protected].


6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt out of marketing communications.
  • Request that we delete your personal information, subject to legal obligations.

To exercise any of these rights, please contact us using the details provided below.


7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect usage information. You may choose to disable cookies through your browser settings, although this may affect some functionalities on our site.


8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, please contact us at:


Top Dog Innovations Pty Ltd as trustee for Green Family Trust, trading as Top Dog Hydraulics and Mechanical ABN 41 960 680 837

Email
[email protected]

Phone
0494 130 077

Address
PO BOX 373 Upper Coomera 4209